Hi. Im a member of one of the clubs on Strava. Unfortunately my today's activitie wasn't calculated in statistics in club from this week. The activitie has been show in the "Activities" of all members of the club, but has not been show in the summary on "Stats". I've read all the articles and posts that could help me to solve this situation but non of them helped. And ideas what's wrong with that? I was at the first place last week in the club, so it is important for me that my results would be calculated correct.
Answered
Wrong calculation in statistics in the club
+4Best answer by Agnesa
Hi 🙂
Thanks for your replay. The issue has already been solved by Strava support. Something was wrong with the app, and the system put automatically some flags to my activity. By they already fix it.
Greetings
A.
+26- Community Manager
Hey @Agnesa,
For your activity, can you double check if the privacy is set to "everyone"?
Also, can you make sure your "Map Visibility" isn't hidden?
If the settings on both look correct but you're stat's still aren't showing on the leaderboard, please submit a support ticket and we'll be sure to investigate as soon as possible.
For more information, take a look at our support articles below.
Activity Privacy: https://support.strava.com/hc/en-us/articles/216919377-Activity-Privacy-Controls
Map Visibility: https://support.strava.com/hc/en-us/articles/115000173384-Edit-Map-Visibility
+4Hi 🙂
Thanks for your replay. The issue has already been solved by Strava support. Something was wrong with the app, and the system put automatically some flags to my activity. By they already fix it.
Greetings
A.
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.