Hello community,
not sure whether it is bug or feature, but would like to ask about inconsistent sum of kilometers in my profile. If I sum up all my runs from 2024, I get something around 608km. But my “year to date” statistics says 585km. Is there a bug, or is there anything behind what O am not aware of (eg. Manual activities don’t count, or so)?
thanks in advance
Best answer by Bryant
Hey @MartyRunner,
Have you tried refreshing your profile stats?
Below are steps on how to do so.
How to recalculate your profile statistics:
To recalculate your profile statistics please access your account on the Strava website using a computer. On your profile page, scroll down to My Stats where underneath you will be able to click "Refresh Stats". After clicking 'Refresh Stats' the button may appear greyed out, this means the system is refreshing.
Possible Profile Statistic Discrepancies:
If this is not the case, please submit a support ticket and we will investigate further.
+26Hey @MartyRunner,
Have you tried refreshing your profile stats?
Below are steps on how to do so.
How to recalculate your profile statistics:
To recalculate your profile statistics please access your account on the Strava website using a computer. On your profile page, scroll down to My Stats where underneath you will be able to click "Refresh Stats". After clicking 'Refresh Stats' the button may appear greyed out, this means the system is refreshing.
Possible Profile Statistic Discrepancies:
If this is not the case, please submit a support ticket and we will investigate further.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
