04-24-2023
08:58 PM
- last edited on
04-25-2023
01:55 PM
by
Eve
Hello. I’ve opened so many “tickets” for support and haven’t heard from anyone in 24 hours to help with my issue.
05-17-2023 03:23 PM
Hi @Liv,
I took a look at your submitted tickets and it looks like your email was responded to and all is good now. If you have any further issues, please submit a support ticket and we will be happy to help!
04-24-2023 09:49 PM
@Liv - in my experience, it usually takes more than 24 hours to get a response to a support ticket. Usually more like 48 hours, give or take. Give them a chance. Submitting a bunch of extra supports tickets isn’t going to speed anything up.
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