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Price differences

Benschwall
Mt. Kenya

I just received a notice that my subscription is increasing from US$59 to 79. I live in Taiwan but bill through the US.  At the same time my friend I Taiwan was told hs is decreasing from 59 to 47...

Why such wild nations in pricing?  

How can they justify  jacking up the price 33% for an existing platform?  

 

I will not renew with such a crazy increase,  

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Benschwall
Thanks for your post. We recently adjusted prices to reflect all the subscription features we’ve added over the years as well as local market changes. Price change notices are sent 30 days before renewal, which means subscribers have/will receive notice at different times, but all subscriptions are being updated to the new pricing. Please see this article on how to view your subscription price under your Account page. 

If anything looks amiss, please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

Scout
Moderator Moderator
Moderator

Hey @Benschwall
Thanks for your post. We recently adjusted prices to reflect all the subscription features we’ve added over the years as well as local market changes. Price change notices are sent 30 days before renewal, which means subscribers have/will receive notice at different times, but all subscriptions are being updated to the new pricing. Please see this article on how to view your subscription price under your Account page. 

If anything looks amiss, please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

I'm absolutely very sad for such a crazy price hit. 

Jana_S
Pico de Orizaba

Short answer: Purchasing power parity. 

Personally, I find it fair that the subscription price actually reflects the purchasing power of athletes in different countries around the world. I just wish it was possible also for the gear prices 😃

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