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refund subscription

jhon32
Mt. Kenya

pleasee helpp i really need my money refund i really need to use it for my groceries Strava ticket #3012642 1 year subscription strava that is my support ticket pleasee help mee refundd...

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @jhon32
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription questions, restoring activities, account settings, etc. 

I see that you have an open support ticket; #3012642. Our team will get back to you as quickly as possible. Thanks for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @jhon32
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription questions, restoring activities, account settings, etc. 

I see that you have an open support ticket; #3012642. Our team will get back to you as quickly as possible. Thanks for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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