Strava Community Hub

Machyde23 · ‎11-11-2023

I use Strava on a Samsung S22. Recently it has stopped recording moving time correctly. Take today. Did a 3.74 ml hike. Elapsed time 1:52:22, moving time 0:44:20! This gives an average moving pace of 11:58/mile, which is just not right. Max speed was 23.4 mph!! Have tried uninstalling the app and reinstalling it again without success. Any suggestions?

Scout · ‎11-14-2023

UPDATE: We are happy to report that this issue has been resolved. Thanks for your patience as we investigated this.

Our engineers have pushed through a fix that should be resolved in the most recent app version of 333.10; Please update your Strava app to the current version:

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Let us know if you continue to have any issues.

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

Acorn64 · ‎11-11-2023

I am having the same problem, for the last week, my postings, including a fell race which I ran in the UK, have been recorded with ridiculously fast times. Very annoying, and when I manually input them, I lose my elevation count, which is part of my monthly goal. I have updated the app, uninstalled and reinstalled it, to no avail. Help would be appreciated please.

Strava Community Hub

(RESOLVED) Not recording moving time correctly for Android version 331.9 & 332.10

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