Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question.
Question: I signed up for a 10k challenge, ran a 10k, and it isn't showing as completed! How can I check my activity to see if it counted?
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Cover at least 10k on the go and the challenge is completed!
If it’s not completed, go to your activity to verify that you saved it as a “Run” activity. Also, verify that you ran 6.21 miles or more to count towards the challenge. Lastly, check to be sure you completed the activity within the challenge window. The challenge will not be completed if you didn’t satisfy all 3 conditions.
There are a couple things to check. First off, did you log the activity under the correct activity type. Look in the description of the challenge to see what activities qualify for that challenge and make sure your activity is one of them. If you logged your activity as a "walk", it may not qualify for a running challenge if it doesn't specifically state that a "walk" counts. Second, make sure that you did the full distance of the challenge, and then a little more. Sometimes, the true data is rounded one way or the other a little, so what you see on the screen may not register as exactly that when compared to the challenge requirements. For something like a 10k, make sure to run at least a tenth or two PAST a 10k distance to ensure it will get logged as a full 10k for purposes of the challenges. If you see your device showing that you ran 10k (or 6.2 miles), it may actually be 9.95k (or, say 6.16 miles) and would likely not qualify as completing the challenge. I always make sure to go beyond the benchmark distance to ensure I get full credit. Another thing is to double check the privacy settings on the activity. Some challenges may limit the qualifying activities to those with specific privacy settings. Check the rules of the challenge to make sure your activity fits within those requirements. The other thing you can do is to "refresh activity achievements" from the main activity page. This can help correct a missing achievement from an activity that the system may have glitched on the first time around.