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Stuck in Single Player Mode

Talisman
Mt. Kenya

I've filled out two requests to be taken out of single player mode so I can launch my group run club app. No response from either, it's been a month and a half since the first request, and 2 weeks since the last request. I emailed Strava support and they acknowledge that I'm still on a waiting list. Who else can I bother to resolve this?

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Talisman
Thanks for your post. This inquiry will need to be handled by our Support team.
The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2883062. Our team will get back to you as quickly as possible. Thanks for your patience. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Talisman
Thanks for your post. This inquiry will need to be handled by our Support team.
The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2883062. Our team will get back to you as quickly as possible. Thanks for your patience. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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