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Apple Watch didn't record Swim distance or save time

Mt. Kenya

Did an indoor pool swim yesterday. Chose the Indoor Swim mode in the Strava app on my Apple Watch and swam ½ a mile. The watch showed the time passing, but never any distance. When the activity was uploaded to Strava, it only uploaded heart rate, no distance, no time. What did I do wrong?


Moderator Moderator

Hi @STL and @danielfc 

Sorry to hear of the issue recording distance.  I'm going to ask both of you to please submit a support ticket and we’ll be happy to investigate further.  Thank you.

Jane (she/her)
STRAVA | Community Hub Team

View solution in original post


Same thing happened to me today on an outdoor swim. My First swim with my Apple Watch 8, so somewhat disappointed. I have the Strava app on the watch and selected swim (only one swim option). Time and heart rate recorded but not distance. 

Hi Jane,

From STL's comment to Mt. Kenya, Strava doesn't support "Indoor Swimming". I am using Apple Watch to record Indoor Swimming now. However, it shows "Moving Time" not "Elapsed Time" unless you click on Analysis. I'd like to show Elapsed Time but Starva only offers the "Commute" option in Type of Activity. Please add the "Race" option. Thank you.

Is there any news on this one?

Mt. Kenya

Hi STL - I don't have an answer, I'm actually wondering if you can help me. I don't see swim as an activity choice on my apple watch. I do see it on the app on my phone, though. Did you have to change a preference in Strava...or otherwise know how I might get it to show up?

Hi @CKW ,

Thanks for posting about this.  Are you looking in the Strava App on Apple Watch?  Swimming is on of the supported activity types, but you might need to scroll quite a way down to see it.  

Jane (she/her)
STRAVA | Community Hub Team

Mt. Kenya

Same thing happened to me today.

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