02-26-2023
09:27 AM
- last edited on
02-27-2023
05:51 AM
by
Jane
Did an indoor pool swim yesterday. Chose the Indoor Swim mode in the Strava app on my Apple Watch and swam ½ a mile. The watch showed the time passing, but never any distance. When the activity was uploaded to Strava, it only uploaded heart rate, no distance, no time. What did I do wrong?
Solved! Go to Solution.
02-28-2023 12:56 PM
Sorry to hear of the issue recording distance. I'm going to ask both of you to please submit a support ticket and we’ll be happy to investigate further. Thank you.
04-21-2023 08:16 AM
The same happened to me on my Apple Watch 8. Started a Swim activity on Strava, during the activity it was tracking the time but not the distance. After the activity got pushed on my feed, I see it shows 0 minutes moving time (while in reality I swam 1h 22m) and no distance. Only the heart rate is correct.
Looks lame 👎
04-19-2023 07:32 AM
Same here. Only time and calories. No heart rate. No distance. What’s up?
04-19-2023 07:45 AM
I submitted a support ticket and the reply was basically “tough luck, Strava doesn’t do this.” The Apple Watch workout app DOES track indoor swims, so you can use that, but the Strava app doesn’t track indoor swims.
02-28-2023 12:56 PM
Sorry to hear of the issue recording distance. I'm going to ask both of you to please submit a support ticket and we’ll be happy to investigate further. Thank you.
07-17-2024 09:34 PM
There are a lot of people this happened to, including me. Could someone please post a solution?
09-26-2023 06:46 AM
Hello, do I understand it correctly that for apple watch strava is useless when using while swimming?
When do you want to upgrade strava, so it can do the same as already built in app by apple?
09-22-2023 02:39 PM
Submitting a support ticket does not help in this case, https://support.strava.com/hc/requests/2723606 Hank told me to search forums for a solution and to give feedback about GPS data not being saved when recording a swim with the Strava app on an Apple watch.
08-21-2023 01:20 PM
Same thing happened to me today on an outdoor swim. My First swim with my Apple Watch 8, so somewhat disappointed. I have the Strava app on the watch and selected swim (only one swim option). Time and heart rate recorded but not distance.
05-08-2023 08:40 AM
Hi Jane,
From STL's comment to Mt. Kenya, Strava doesn't support "Indoor Swimming". I am using Apple Watch to record Indoor Swimming now. However, it shows "Moving Time" not "Elapsed Time" unless you click on Analysis. I'd like to show Elapsed Time but Starva only offers the "Commute" option in Type of Activity. Please add the "Race" option. Thank you.
04-17-2023 12:37 PM
Is there any news on this one?
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