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04-12-2023 12:55 PM - last edited on 04-12-2023 01:11 PM by Jane
So I did 3 runs today using Strava App on Apple Watch Ultra.
Warmup, RACE and Cooldown.
The RACE, typically, has absurdly not uploaded with any data other than bang accurate mileage and timing(to the chip). Yet despite the fact I used the app to monitor my HR and Pace... it's uploaded those or the MAP.
There was very little time or distance between the 3, nor did I have my phone at all.
Why?
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04-14-2023 11:06 AM
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08-23-2023 07:15 AM
Hi Jane,
I’m having the same issue as the one described above. My latest run is missing location data and does not show the map. I’ve been running with Apple Watch for a while now and never had this problem. All settings through the troubleshoot you’ve shared seem in order. Two days ago the upload worked just fine. Is there anything I can do to fix this?
Looking forward to hearing from you.
04-14-2023 11:06 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
04-12-2023 01:10 PM - edited 04-12-2023 01:10 PM
Hello @JckMlt
Thanks for writing in. A missing map on an Apple Watch recording can be due to missing permission settings on reading and writing routes. Please refer to some troubleshooting tips here.
Let us know if that's helpful and if you have further questions.
04-12-2023 01:19 PM
Thanks, but all that looks fine, as the two other runs bookending it uploaded fine. Like all my previous ones.
Just a bit odd this hasn't uploaded most of the stuff - as it was clearly there, since I was running to that data.
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