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05-29-2023 06:48 PM
My old Strava account was linked to Facebook (log in with FB). I deleted my FB account and now whenever I open the iOS app I get an error message reading: "Your access to the Strava platform has been suspended."
Deleting the app and re-installing doesn't change anything. Accessing settings in the app leads to a black screen.
I'm okay if the account is gone and data is lost--what I'm more concerned about is being able to still use the app! Right now it is in a state where I can't log in with any account.
Note: the account I'm using to create this thread is unrelated to the issue.
Solved! Go to Solution.
05-30-2023 11:12 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
05-30-2023 11:12 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
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