cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy Watch 6 Missing Activity

BenWest89
Mt. Kenya

I've had 2 issues with activities syncing to my strava/phone when returning home. Have tried doing a small activity to see if it triggers it to sync but still nothing. Any ideas please?

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @BenWest89 

Sorry to hear about the syncing issues and thanks for the post.

Can you please try resyncing the activities?
 

  • Open the Strava App on your watch
  • Click on 'Settings' at the bottom of the screen
  • Tap the 'Unsynced' button to force sync any unsynced activities

If an activity fails to sync to your Strava account, please ensure you do not have any duplicate recordings. You will need to delete any activities that are already on your account for that date/time. If this is not the case, please send us a photo of the activity that is failing to sync and any error messages you may see. 

Let me know if that helps.


Jane (she/her)
STRAVA | Community Hub Team