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12-08-2023 06:37 PM
Just started today, can access all other features but home page refuses to load?
Solved! Go to Solution.
12-10-2023 10:01 AM
Hey @BanjoWA,
Thanks for your post. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If this does not resolve your issue, please submit a support ticket and we will investigate further.
12-10-2023 10:01 AM
Hey @BanjoWA,
Thanks for your post. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If this does not resolve your issue, please submit a support ticket and we will investigate further.
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