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Huawei health cannot sync to strava

ThanhBarTN
Mt. Kenya

I unlinked my Huawei Health account to my previous Strava account, which belongs to my sister, and linked my Huawei Health account to my new Strava account, which is mine, but it seems like my old Strava account can still be able to sync my data from my current Huawei account and nothing is syncing to my new Strava account. I'm using Huawei Watch GT4, please help me.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @ThanhBarTN 

Thanks for your post. It sounds like Huawei is still connected to your previous Strava account. To fix this, please sign into your previous Strava account and go to: https://www.strava.com/settings/apps

You will be able to disconnect Apps there.

Let us know if you have any more questions and thanks again for your post.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @ThanhBarTN 

Thanks for your post. It sounds like Huawei is still connected to your previous Strava account. To fix this, please sign into your previous Strava account and go to: https://www.strava.com/settings/apps

You will be able to disconnect Apps there.

Let us know if you have any more questions and thanks again for your post.


Jane (she/her)
STRAVA | Community Hub Team