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I can't find data permission authorazation on setting

henryjjjames
Mt. Kenya

Recently I realized my heart rate data is no longer being shown on Strava when it's sent from Garmin or Whoop and after having researched it everything is saying I need to allow data permission. But I cannot find it in the settings.

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @henryjjjames

Thanks for your post. Please make sure you are using the most updated version of the app:

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
 
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If you have issues after doing the above, please submit a support ticket and our support team will further assist you. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @henryjjjames

Thanks for your post. Please make sure you are using the most updated version of the app:

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
 
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If you have issues after doing the above, please submit a support ticket and our support team will further assist you. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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