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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Import of Apple Workout Strava Changes Elevation Gained

David-N
Mt. Kenya

22 Dec 2023 I recorded a ride with two devices: Apple Watch Ultra 2 and Garmin Edge 830.

The Apple Watch workout recorded 569m altitude gain. While the Garmin Edge 830 recorded 566m altitude gain. So they are comparable. 

Both recordings were imported into Strava.

In Strava App the Garmin Edge 830 showed 566m altitude gain - no change.

But in Strava App the Apple Watch workout showed 694m altitude gain - an increase of 125m.

The Apple Watch (incorrectly) import shows Strava increased the altitude gain by 125m.

To make things worse, I am unable to adjust the elevation to fix any incorrect altitude readings for the workouts imported from my Apple Watch, but I am able to adjust the elevation of the correct altitude gain readings from workouts imported from the Garmin Edge.

Is there anyway an end user can stop Strava from modifying Apple Watch elevation gained from imports?

Is there anyway of getting Strava to allow end user edits (corrections) of the elevation gained for Apple Watch activities?

3 REPLIES 3

mitchsun
Mt. Kenya

I am also very concerned about this issue. I can not see why Strava does not use the barometer data from Apple watch. Is there any reason about this?

Jane
Moderator Moderator
Moderator

Hello @David-N 

Thanks for posting about this.  I've escalated this to Strava Support so our Devices and Connections Team can take a closer look.  This may be related to the Ultra 2 Version of the watch.  Please be patient and someone from Strava Support will be in touch.

**This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

I am having the exact same issue with a series 6 Apple Watch. Elevation gain is consistently over reported by 15-20%.