Iphone strava App not recording/saving activity

[RyanSB]

I have done a couple of activities recently using my watch to rapple watch to record the activity. Unfortunately, when I end the activity it seems to disappear and has not appearer on my strava profile. This is the second time for this to happen - in between these 2 activities the phone did record a run that I did.

Is there any way of finding activities that have not saved/synced from the Apple Watch?

Thanks in advance,

Ryan 

[Jane]

Hi @RyanSB 

Thanks for your post. I'm sorry to hear you've had issues syncing activities to Strava from your Apple Watch. This is most likely to happen if you don't have a strong internet/data connection when you finish your recording.

We recommend the following steps to force a sync:

Please force quit both the Strava watch app and the app on your mobile device?

To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.

Let me know if that helps.