Problem uploading media - "Processing Media. Tap to see progress"

[gwesleyr]

For the last month, rarely can I upload images without seeing this message:
"Processing Media. Tap to see progress"

When it happens, I can see broken images, tag one as the highlight, but they do not appear in the app or browser.  The "processing" message never goes away.  I've tried waiting to save the activity until the spinner stops (indicating a completed upload) but it never does.

[Jane]

Hello,

Thanks for everyone who's posted about this.  We've seen some reports of this behavior from Athletes who are using iFit or Wahoo Systems.  If you're still experiencing this issue, please submit a support ticket and we will investigate further.

[GerardoP]

A mi también me pasa, esto fue reciente... ya pobre de todo, desvincular, volver a vincular, cerrar sesión, etc...

utilizo la aplicación wahoo systm

[u1]

I have the same issue while uploading via iFIT integration, there is obviously an image file intended to be uploaded but for some reason never succeeds. It happens every time, all the other data gets imported without problem. The image appears in the workout overview with the iFIT tag in the corner but no content - blank. I have the special partnership integrations enabled for iFIT and a perfect network (wifi, lan), no issues whatsoever.

[Wardy]

Hi

i have the same issue, did you find a solution?
thanks

[Jane]

Hello @gwesleyr 

Thanks for posting about this and sorry to hear that's happening!  Is this happening on all activities or one in particular?  Is there a possibility it could be network related?  For example have you tried connecting to a different WiFi or data network to see if the problem persists?  

[nardix]

It happens to me too now. It’s not network related and I use the same system (gopro, iOS) that I have always used and always worked. Media format