Strava Community Hub

Jimknils · ‎02-19-2024

A gym I am using has Technogym equipment (Bike & Rowing) - I have connected the Strava & Technogym/MyWellness accounts in the respective apps, but the synchronization does not seem to fully work:
- Bike rides (that I tracked with my bike computer and sync with Strava) are imported into MyWellness

- Rows in the gym (that I tracked with the Technogym app) are not imported into Strava

Any ideas? Thanks!

Edit: In Strava, I enabled the 'Partner Integration' and also granted access to the mywellness cloud app.

Scout · ‎02-28-2024

Update from our support team: We suggest reaching out to the company directly for any questions. To provide some context, we have a publicly available API that hundreds of external developers use to integrate with Strava data. These integrations are built and maintained by those 3rd party developers which means that any troubleshooting questions are better directed their way.

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

Jane · ‎02-22-2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

Jane (she/her)
STRAVA | Community Hub Team

Strava Community Hub

Synchronization Issue with Technogym/MyWellness

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