A way to cancel a live segment

[TobiasHermann]

When using the mobile app for running or cycling, one can cancel a live segment while approaching it, by tapping the map-toggle button. Sometimes, when I miss that opportunity I end up being stuck in a very long live segment, which blocks me from enjoying the shorter ones on the same route.

It would be great to have a way to cancel the chronometry of a live segment that is already ongoing.

[Soren]

Hello, 

when approaching a segment, or after you've entered into Live Segment mode, you can dismiss the segment and go back to the map or recording screen. Dismissing a segment will ignore that segment for the rest of the recording. To dismiss it, tap the map icon, (or the back button if you're on Android) to return to the map view. Note that if you have audio announcements enabled, audio announcements may continue for that segment even if it has been dismissed.

[TobiasHermann]

Hi Soren,

thanks for the answer.

In the meantime, I tested your suggestion during rides multiple times, and it does not work for me. (Android, Samsung Galaxy S20 Ultra, Strava version "307.8 (1230137)")

Dismissing a live segment only works for me when still approaching it, not after already having entered. The back button here behaves the same as the map-icon button, i.e., it switches from the map view to the stats view, but the live segment is still active in the map view, and other live segments are blocked from starting. The only way for me to get rid of an already-started live segment is to either finish it (ride to the end) or leave its path far enough for it to be discarded.

In the following Reddit discussion you can find more users verifying this: https://www.reddit.com/r/Strava/comments/13dpe0v/how_to_cancel_a_live_segment_in_the_mobile_app/

So having an actual "cancel already-started live segments" feature would be great. 🙂

[Soren]

Thanks for testing that out and for the additional details. My bad, I use a cycling computer and haven't used the live segments on the mobile app myself and I thought we had the option to dismiss a live segment after it had already been initiated. That being said, we've opened this idea up for voting!

[Janel]

This is an issue/bug.  Strava needs to address this.

Users should have the ability to decide which segments they want to see live by staring.  

It's like someone else is controling what I see.  

I would like to know if this is being worked on by Strava .

[Jane]

Hello @TobiasHermann 

Thanks for posting about this.  The functionality to dismiss a live segment after you've entered it on the Strava Mobile App does exist.  

• You can dismiss the current Live Segment, by tapping the map icon (IOS), or the back button on Android. Dismissing a segment will prevent the app from entering Live Mode for that segment for the rest of the activity.

[TobiasHermann]

Thanks, @Jane for the feedback. But I re-tested again on the following specs:
- Strava app version: 362.15 (1235979)
- Phone: Samsung Galaxy S20 Ultra
- Android Version: 13

And it still did not work for me.

The situation is as it has been before. I can cancel a live segment before entering, i.e., when the name is shown on the screen, but the stopwatch has not yet started. Once it has, there is no way to cancel it, one can only switch back to the map view, but the stopwatch for the segment is still running in the background. (One can switch back to it by tapping the map button again.) Other live segments are blocked until the tracking of this segment has ended. (One can either finish it or deviate from it far enough to stop it.)

Have you actually tried it out (on Android) in practice, or are you just citing how it is intended to work in theory?

[lukassund]

Hi Tobias,

Did you ever find a solution?

[TobiasHermann]

Not a solution, but a workaround: I use the Wahoo app instead of the Strava app to record my activities. For live segments, I still start a Strava activity, but dismiss it when done: sometimes multiple times during one ride.

After the ride, the Wahoo activity is synced to my Strava account.