Achievement numbers differ in top summary and down in the detail section

[SpeedyDoc01]

Anyone else noticing that the number of achievements noted at the top of a ride (summary) is often different from that noted in the segment section?? What’s up w that. Used to always match. Have only seen this in the past year.

 

 

[anchskier]

@SpeedyDoc01- Any chance that could be due to hidden segments? Since you can't see the hidden segments from the app, it may not count achievements on those in the bottom segment list but they may still show up on the overall activity summary at the top. You would probably need to open the activity on a desktop computer to see if that was the case though.

[zecanard]

I believe this is correct, and I’ve also noticed that the mobile app has a limit to how many segments it can display. Just like hidden segments, “overflow” segments will not be included in the achievements count of the detailed view, but still be counted in the activity summary.

[Lola · Accepted solution]

Hello @SpeedyDoc01 ,

Thanks for posting about this!

Please submit a support ticket and we’ll be happy to work with you to investigate further.