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02-18-2023 01:17 PM - last edited on 02-23-2023 03:32 PM by Soren
My latest 36.4 mile ride will not sync to my phone and computer. I have tried everything and nothing worked
Solved! Go to Solution.
02-23-2023 03:32 PM
Hi there and sorry to hear about the syncing issues. Do you have an Android phone by any chance or what type of device are you recording your activities with? Are you seeing any error messages? Ideally, the best course of action would be to submit a support ticket with that information so we can assist further. Thank you!
02-18-2023 02:46 PM
ok tried another activity and still not syncing, what is the problem
02-23-2023 03:32 PM
Hi there and sorry to hear about the syncing issues. Do you have an Android phone by any chance or what type of device are you recording your activities with? Are you seeing any error messages? Ideally, the best course of action would be to submit a support ticket with that information so we can assist further. Thank you!
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