Activity

[Clarke2797]

Hi, i have an activity from my garmin that uploaded to strava. It notified me and its on notifications on strava and on my training log but not on my profile or feed. I have tried everything, please help!

[Scout · Accepted solution]

Hey @Clarke2797, 
Thanks for your post and sorry to hear you are not seeing your recent activity in the feed. First, we recommend athletes check the status of our site/app to see if we are aware of any current issues that may be affecting uploads or recorded activities: https://status.strava.com/
 
If all is good, can you confirm that you finished and saved the activity? If not, do you have any pending uploads on your account? Please try the following suggestions: Sync Troubleshooting.
 
If you did successfully save:
1. Can you confirm that you see the activity in your own feed or on your profile page? If so, then it sounds like your activity was uploaded correctly but may have an incorrect elapsed time or start time. Please check the times noted on your activity. We do not have a way to manually force an activity back in the feed view.
 
2. If you do not see the activity in your own feed or profile page and have no pending uploads. Log on to Strava from a computer and select Training > My Activities. If you do not see your most recent activity, toggle the date filter so that your activities are sorted by oldest to newest. Your activity may have been recorded with an inaccurate time stamp which has set the activity in the past.
 
If you continue having any trouble, submit a support ticket and send us a link to the activity in question so we can further assist you.

[Clarke2797]

Thank you. I solved the issue by going onto a fit file fixer and deleted my activity then re uploaded the fit file. Only way i could get it to work. However i have just finished a ride today and my garmin edge recorded and uploaded it onto garmin connect however it didnt upload onto strava... Any ideas?