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File Upload - Rate limited

nekno
Shkhara

I'm trying to use file upload on the Upload and Sync Your Activities page.

I have 400 activities to upload from TCX files, limited to 15 files at a time by the page.

I can upload 30 files in 2 batches, and then I get an error:

You've exceeded the maximum number of uploads. Please try again later. 

Does the file upload have a rate limit?

A limit of 30 files per 24 hours (?) would be annoyingly low.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello,

Thanks for your patience.  If you have a large number of files to upload to your Strava account, and you are still hitting our rate limits,  please submit a support ticket so we can work directly with you to help.  In the ticket please mention:

  • the number of files you have to upload
  • the original source of the files (Garmin, Wahoo, TomTom, etc.)

Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

32 REPLIES 32

Jane
Moderator Moderator
Moderator

Hello,

Thanks for your patience.  If you have a large number of files to upload to your Strava account, and you are still hitting our rate limits,  please submit a support ticket so we can work directly with you to help.  In the ticket please mention:

  • the number of files you have to upload
  • the original source of the files (Garmin, Wahoo, TomTom, etc.)

Jane (she/her)
STRAVA | Community Hub Team

Vitia_K
Mt. Kenya

@Jane Soo... Any developments here? I really wanted to change from Garmin to Strava, with the subscription, but if I am not able to transfer all my activities from Garmin, then I'd say goodbye Strava. 

robal1991
Shkhara

I'm also facing the limit...

I need to upload 1900+ activities... It will take me days...

I suggest building a simple script using a POST call that uploads your activities. From the other comments threads I was able to hack together sobering from other code, but would totally do it from scratch if I had to do over. I basically uploaded 2k activities over about 4-7 days with little effort once I got the script to work. I was unhappy with the performance of stravalib(ave 7+ calls to the api for creating an activity and updating it with gear used). So I would not lean on that. 

Yes I'm going to do it that way.

nekno
Shkhara

Just wanted to collect the current limits gathered in this thread into a single post.

 

 Free AthletePaid Subscriber
Max activities/upload15+15+1025+25+25+25
Max activities/24hrs40100

 

If there would be a ready to use command line bulk import you would have other limits:
paid: 200 API requests/ 15 Min, 2000 per 24h

Norgoe
Shkhara

This upload limit for paid users is ridiculous - at least for new ones that want to sync their history to strava:

  • The sync with garmin only syncs 3 month backwards - great for multiple years of data
  • The strava upload page has two nasty bugs 
    • if you have uploaded files and are changing things on the following dialog and klick on "alter more details" (translated by me, maybe it's named slightly different) the page switches and there is no way back to the "imported" files - you simply cannot finish the import (but the files count to your limit)
    • if you try to upload these not imported files again - you can't, because you "already imported" them - except that they are not in the activity timeline

These major flaws, bugs and silly restrictions really help to annoy new members.
And it really helps making the decision if keeping the subscription after the trial period is an option.
You have 57 days to solve these problems before my trial ends ...

Soren
Community Manager Community Manager
Community Manager

Hey there, thanks for reporting this. I'd be happy to file the issues but I'm having some trouble trying to reproduce them. On the upload page, when bulk uploading files -- I'm not sure what you mean by "alter more details" --Is this a button? Could you perhaps share a screenshot? If this is before pressing "Save & View" then the files won't be uploaded and from what I understand, these files are still counting toward the number of daily uploads. I just need some more clarification on this matter, thank you once again.


Soren
STRAVA | Community Hub Team

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