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Gear mileage doesn't update with retroactive activity assignments

Julia_Davis
Mt. Kenya

If I assign different shoes to an activity after it's already uploaded, I don't see a change in that shoe's total mileage from the Gear page. I see the same issue whether I update the gear from the iOS app, or the web app. Anyone else seeing this problem? (iOS v321.0.0 (r39013))

1 ACCEPTED SOLUTION

Julia_Davis
Mt. Kenya

@Jane yep, it updated to the correct number the next day! Probably >12 hours later. 

View solution in original post

3 REPLIES 3

Jane
Moderator Moderator
Moderator

Hi @Julia_Davis 

Thanks for letting me know.  This is a known issue that has been escalated to our Engineering Group for investigation.  I don't have an estimated time of resolution but I'll update this thread when I know more.

Apologies for the delayed updating in the meantime and thanks for your patience.


Jane (she/her)
STRAVA | Community Hub Team

Julia_Davis
Mt. Kenya

@Jane yep, it updated to the correct number the next day! Probably >12 hours later. 

Jane
Moderator Moderator
Moderator

Hi @Julia_Davis 

Thanks for posting about this.  We're aware of an issue where gear totals take longer than expected to update.  Have you checked back after some time has passed to see if the number is eventually correct?


Jane (she/her)
STRAVA | Community Hub Team