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02-01-2024 08:18 AM
Every time I try and comment on other peoples activities I get the message 'Strava has encountered an error. Please contact support'
This started happening yesterday evening. I'm recieving comments so I know it isn't a Strava wide issue. Any help would be appreciated!
Solved! Go to Solution.
02-05-2024 08:45 AM - edited 02-05-2024 12:53 PM
👋 Hello All,
Thank you for your posts and sorry for any trouble. It appears you may have hit our limit for the maximum number of comments you can add per day. Please wait 24 hours and try again.
We thank you for your patience while our team evaluates and make adjustments to our rate limits. Our product development team is reviewing all your posts and we thank you for taking the time to share your thoughts.
02-02-2024 03:42 PM
happens on web and in APP, for many people .. u asking as if you dont know
02-02-2024 03:38 PM
Hi Jane this is not an isolated case, I and several people I know are experiencing the same thing, limited to around 20 comments per 24hrs!! Since Tuesday 27 Jan. No reply from customer service.
02-02-2024 05:31 AM
Hello? is anyone there??
01-30-2024 06:30 AM
Says rate limit exceeded
01-30-2024 06:06 AM
do you have a "Limiter" based on IP adress?
01-30-2024 06:05 AM
on the web... Im trying to comment on an ANY activity, yes, not working..
02-06-2024 08:43 AM
I do not get the reason behind the new limitations on daily comments. As a paid subscriber this is very painful and demotivating. This has to stop!
Request Strava to kindly reconsider this.
02-04-2024 02:33 AM
Hi Team,
I fail to understand why we are not able to post comments on our friend's activities all of a sudden. Why only limited comments?
Many users have large numbers of friends to congratulate on their activities, especially on a race day. This is so annoying to the core & frustrating.
Request you to kindly take back this decision as it is demotivating for people like me who like to motivate my fellow athletes by commenting on their activities.
Thanks
02-04-2024 08:39 AM
Agreed, never used to have this issue. As a paid subscriber I wholly object to this!
01-31-2024 12:53 PM - last edited on 01-31-2024 03:33 PM by Scout
Llevo un día sin poder responder mensajes en las actividades. Como puedo solucionarlo? Gracias
TRANSLATION: Ihaven't been able to respond to messages in activities for a day. How can I solve that? Thank you
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