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I was suppose to do HM tomorrow but I can’t because I got infection. How could I get my refund?

Neetu
Mt. Kenya
 
1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hello @Neetu

Do you mean you were supposed to run a Half Marathon tomorrow?

If you need assistance with your account, please submit a support ticket and we’ll be happy to investigate further. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

anchskier
Denali

That sounds like someting you would need to talk to the event organizer about.  Strava does not put on races.  

In most cases, races do not give refunds.  That is usually clearly stated right up front when you register.  

Scout
Moderator Moderator
Moderator

Hello @Neetu

Do you mean you were supposed to run a Half Marathon tomorrow?

If you need assistance with your account, please submit a support ticket and we’ll be happy to investigate further. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jan_Mantau
Denali

What is HM? Is this really a Strava question?

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