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I have just done a MTB ride today and for the 1st time ever I CAN'T compare my segments against all other strava users on the leaderboard etc.....This was one of the best features you had in the APP(which everyone uses)!

What has happened to the feature!! 

Best answer by Scout

Hey @Joelene
As @anchskier noted, we will need some additional info to see what's going on. You can also submit a support ticket if you would like our support team to take a closer look at this. 

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Forum|alt.badge.img+27
  • Hub Expert
  • April 12, 2024

Can you post a link to the activity?  There may be some other reason it isn't showing up in the leaderboards.  Sometimes, there is just a delay in processing new activities, so it might just take a little while to appear.


Scout
Community Manager
Forum|alt.badge.img+28
  • Community Manager
  • May 7, 2024

Hey @Joelene
As @anchskier noted, we will need some additional info to see what's going on. You can also submit a support ticket if you would like our support team to take a closer look at this. 


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