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Lucy Charles / Red Bull challenge

Iddy
Mt. Kenya

Hi folks,

I have completed the Lucy Charles/ Red bull challenge and received the emails for each part of the challenge to confirm this.   But you are also meant to get an email with a code in to complete the online form to enter the competition aspect (winner gets a free race fee).

 

Any ideas how long this should take or how I can contact Strava to ask?

 

thanka

 

ian

1 ACCEPTED SOLUTION

Sunny415
Strava
Strava

Hi @Iddy,

Thanks for reaching out, we wanted to provide an update here for you and other athletes in this challenge. The reward flow for this trio of challenges is a little different. You may have received notifications that you’ve completed each challenge as well as a trophy for each challenge in the Trophy Case on your profile, please note that you will receive an email the week after the challenge has closed. You can find more info here.

Athletes interested in this challenge should note that only UK athletes aged 18+ and residents in the UK are eligible for the reward. 
Full terms and conditions are available hereParameters for challenge completion, prize eligibility, and fulfillment are at the sole discretion of the partner hosting the Challenge. Please reach out to the partner with any additional questions.

If you have any additional questions regarding challenge entries, specifically, please submit a support ticket and we’ll be happy to investigate further.

Cheers!

Sunny
STRAVA | Support Team

View solution in original post

2 REPLIES 2

Sunny415
Strava
Strava

Hi @Iddy,

Thanks for reaching out, we wanted to provide an update here for you and other athletes in this challenge. The reward flow for this trio of challenges is a little different. You may have received notifications that you’ve completed each challenge as well as a trophy for each challenge in the Trophy Case on your profile, please note that you will receive an email the week after the challenge has closed. You can find more info here.

Athletes interested in this challenge should note that only UK athletes aged 18+ and residents in the UK are eligible for the reward. 
Full terms and conditions are available hereParameters for challenge completion, prize eligibility, and fulfillment are at the sole discretion of the partner hosting the Challenge. Please reach out to the partner with any additional questions.

If you have any additional questions regarding challenge entries, specifically, please submit a support ticket and we’ll be happy to investigate further.

Cheers!

Sunny
STRAVA | Support Team

Scout
Strava
Strava

Hi ,

Thanks for posting, Please submit a support ticket and we’ll be happy to investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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