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Former Member
Not applicable

‎07-05-2024 01:09 AM - last edited on ‎07-13-2024 10:22 PM by Moderator Moderator

Good day,

please assist, I changed phones and when I logged onto my Strava with the same log in details, my previous activities were not there. More like starting a new profile

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Scout
Moderator Moderator
Moderator

‎07-13-2024 10:24 PM - edited ‎07-13-2024 10:25 PM

Hey @Former Member, 
Thanks for your post. This inquiry will need to be handled by our support team. I took a look and see that you have submitted a support ticket, #2955022. This has been responded to by our support team. If you need further assistance, please respond directly to the support email. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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Scout
Moderator Moderator
Moderator

‎07-13-2024 10:24 PM - edited ‎07-13-2024 10:25 PM

Hey @Former Member, 
Thanks for your post. This inquiry will need to be handled by our support team. I took a look and see that you have submitted a support ticket, #2955022. This has been responded to by our support team. If you need further assistance, please respond directly to the support email. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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