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(RESOLVED) Routes Bug

vuatte
Mt. Kenya

It seems like saving routes isn't working. The route is created but then does not appear in the route list

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hi All!
I'm happy to confirm that this issue has been resolved and routes should be working as expected. If you are still having issues, we ask that you submit a support ticket, and someone from Strava Support will be happy to work with you to troubleshoot. Apologies for the inconvenience and thank you all for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

12 REPLIES 12

MKap
Mt. Kenya

Same here, also doesn't work to save an existing route. Doesn't show in my saved routes.

Scout
Moderator Moderator
Moderator

Hello!
Thank you for posting and sorry to hear of the issues you are having!  We are currently investigating this. I'll update this thread when I know more. 

Thanks for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Roland
Mt. Kenya

I have exactly the same problem. I can create a neu route and edit it, but after saving it, my new route is not displayed under my routes list. This problem persists until today morning.