Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Resolved! Is it possible to edit Strava data?

Good morning everyone.I have started to mix up my runs by going for top spot on segments or at the very least beat my previous PR.I went for a run yesterday and aimed to beat a certain segment. I have got back and checked the segment. It's only a 0.2...

LukeJJ by Mt. Kenya
  • 3 replies
  • 3 kudos

Resolved! From member to non member

1 question : if I cancel my subscription in Strava from member to non member can I keep my data and pictures? 2 question : without the subscription does the map mode can be activated in order to find my ways?

Resolved! Default Sport

When I go to my profile to set my “Default Sport” under “Display Preferences” it only gives me 2 choices Running or Cycling. I like to Hike as well as walk but these are not options. Seems a bit absurd to me…Am I missing something? If forces me to go...

Resolved! Can’t comment

 For some reason I haven’t been able to comment for the past 24 hours on activities. A message reads, “rate limit exceeded”. It is working again now. Thank you, Strava. 

Liv by Shkhara
  • 1 replies
  • 3 kudos

Resolved! It is difficult to find out my old activities.

Currently, I have 1,242 activities on Strava. Each 20 activities are displayed on my activities. So, it is difficult to find out my old activites. When I want to go on my 900~920 activities, I have to click 45 times. Could you change to easily go on ...

radcon by Mt. Kenya
  • 2 replies
  • 4 kudos

Resolved! 5k Achievment Incorrect

Hi All,I’m just wondering if anyone is able to help. Strava has logged my run at 22:52 however it says it’s my third best 5k at 24 minutes+ which makes no sense. I’ve never seen this before, and wondered if anyone else had?thank you in advance   

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LB1995 by Mt. Kenya
  • 2 replies
  • 5 kudos

Resolved! Ski tracking

Hello. I use Strava to track all of my alpine ski days because I love all the data I get when I do that. The only thing that is missing is full season stats for alpine skiing. I track just about every ski day and would like to be able to see my stats...