Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 752 Views
  • 11 replies
  • 49 kudos

Elapsed Time for Miles

Recently I was riding and every time I completed a mile, the elapsed time for the mile would pop up at the top of the screen.  However now I don’t see that anymore.  I love that feature and want to know how to enable it again. 

CoachK by Shkhara
  • 800 Views
  • 3 replies
  • 0 kudos

Resolved! Audio notifications stopped working

As of a few days ago, my audio notifications have stopped working. Strava doesn't announce when I start or stop a work out or my miles. I am using Android on a Samsung phone. I have tried all of the following:- Reboots- Uninstalling/re-installing Str...

tpet1433 by Mt. Kenya
  • 1899 Views
  • 4 replies
  • 4 kudos

How to find an e-bike segment by name

How do I view the details of an e-bike segment when I just have it's name?I used the 'Don't see the segment you're looking for' feature to show me other segments in the area of my E-Bike ride - this gives me the name of a segment that I want to look ...

m986 by Shkhara
  • 299 Views
  • 2 replies
  • 1 kudos

Resolved! My Gear Settings

I ride 2 Mountain Bikes but can only set one of them to default sport "Mountain Bike". The moment I try and set the other bike also to default "Mountain Bike" the first bike default is "Blanked out". Why is that?Also, for those of us who travel regul...

Resolved! Routes offline?

My “routes” continue to show that I am “offline” and won’t load anything, and won’t let me create a new route. Tried deleting the app and turning off/on phone. Suggestions?

Reduce social media friction

Very often when using Strava and linking outside in anyway it has way too much friction. 1. sample 1 -BWR announces a new segment and posts the link. Upon click of link asks me to download app. It’s already downloaded. I click get app. It redirects m...