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Forum Posts

Resolved! (RESOLVED) Heat Map Not Updating

My ride this evening does not appear on my personal heat map.   Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map. https://www.stra...

Krahling by Mt. Kenya
  • 7135 Views
  • 74 replies
  • 221 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 3723 Views
  • 20 replies
  • 65 kudos

Resolved! Aufzeichung / Recording

Servus, ich nutze Strava seit langem und war damit immer zufrieden. Neuerdings zeichnet die APP nicht mehr richtig auf , in Wirklichkeit z.b. 6 km, Aufzeichnung 1,45 km. Parallel mitlaufenden andere Apps zeichnen richtig auf. Woran kann das liegen ? ...

Ich by Mt. Kenya
  • 699 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot Download App on Apple Watch

I am attempting to download the Strava app on my daughter's Apple watch.  I have been able to download on her iPhone, but when trying to download onto the watch I receive the following error message: ""com.strava.stravaride.watchapp" is not allowed t...

tsd426 by Mt. Kenya
  • 1000 Views
  • 2 replies
  • 2 kudos

Resolved! Follow/Unfollow

I'm just curious, but when someone starts following you, Strava sends a notifcation of that:  "xyz is following you; follow back"When a person unfollows someone they were following, does that person know somehow?(this is mostly privacy related)Thanks

Forza by Pico de Orizaba
  • 7700 Views
  • 6 replies
  • 13 kudos

Resolved! Garmin Connect

HiI rode this morning came back , finished ride as normal clicked save on the Garmin but the ride hasn’t uploaded to Strava v?it’s in my Garmin connect app . I have uninstalled and reinstalled Garmin connect deleted and re added drive from starva but...

JK83881 by Shkhara
  • 20401 Views
  • 39 replies
  • 15 kudos

Resolved! Activities are not Syncing from apple watch to Strava app

Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi...

rayray by Mt. Kenya
  • 1500 Views
  • 4 replies
  • 1 kudos

Inaccurately increased my pace by ~5 minutes.

 I ran 18 miles (though I suspect it was actually 17). You can see that my pace on mile 3 & 4 are significantly faster, at 7:33 and 8:36, when it should be roughly 12 minutes per mile. It also added a full mile - the trail I run uses trail markers, a...

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Resolved! Photos on profile

Hello! (This is my first forum post!)I've been using strava for years now and love it, i love all the features for the premium version too. But i was wondering if there is any way we somthing could be updated so that we can view all our photos on our...

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