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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Retrieving deleted activity

Kate33
Mt. Kenya

Hello,

 

I did a long swim the other day and unfortunately I deleted this activity. Is there any way, I can retrieve this back?

 

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

👋 Hi!
For others needing similar assistance, please note that if you delete an activity synced from a third-party device, you can download the original file from that service and manually import it 
here.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

👋 Hi!
For others needing similar assistance, please note that if you delete an activity synced from a third-party device, you can download the original file from that service and manually import it 
here.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Bryant
Moderator Moderator
Moderator

Hey @Kate33,
This post has been escalated to our Support team. If you have a similar question please
submit a support ticket and we will investigate further.


KBryant24
STRAVA | Community Hub Team