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Strava does not show map and timings from the zepp

  • March 26, 2024
  • 5 replies
  • 802 views

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Hi Team, 

I am having sync issue between Strava and Zepp. Whenever I start the activity in my Amazefit, it shows all the values correctly

When i sync my activity to the strava. It does not show the correct time, map and my location. Also, it does show the max speed of 0 km/h for my cycling activity. 

Best answer by Bryant

Hey @Sarabjeet, the next best thing to do is to export a GPX copy of your activity from Zepp and upload it manually to Strava:

1. View the activity history, find the specific activity and view its details.
2. Click the three dots in the upper right corner.
3. Tap Export track

4. Click GPX format to start the export. Exported files can be found /storage/emulated/o/Zepp/gpx.

5. After exporting the file you will see a red Share button, click this to send the file to yourself or navigate to the location noted above on your phone.
6. Then upload the file to strava.com/upload/select

I hope this helps! 

5 replies

Bryant
Community Manager
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  • Community Manager
  • Answer
  • April 1, 2024

Hey @Sarabjeet, the next best thing to do is to export a GPX copy of your activity from Zepp and upload it manually to Strava:

1. View the activity history, find the specific activity and view its details.
2. Click the three dots in the upper right corner.
3. Tap Export track

4. Click GPX format to start the export. Exported files can be found /storage/emulated/o/Zepp/gpx.

5. After exporting the file you will see a red Share button, click this to send the file to yourself or navigate to the location noted above on your phone.
6. Then upload the file to strava.com/upload/select

I hope this helps! 


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  • Hub Starter
  • September 2, 2024

Hey. It's not sollution. Synchronization should happen automatically after connecting Zepp and Strava accounts. In my case Strava shows distance, time, but not map and recorded track.


  • Hub Starter
  • September 23, 2024

This is not a solution. Synchronization should happen automatically. If it is not possible to do it automatically, please indicate so.


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  • Hub Rookie
  • December 11, 2024

@Sarabjeet is your issue resolved ? While the workaround you shared is helpful, it is not a complete solution to the problem. Ideally, Strava should automatically update the map data from Amazfit without requiring manual intervention.

 


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Hi ​@Sarabjeet ,

I’m also encountering this issue. 
After checking again regarding the instruction from Strava, i’ve finally can sync my route to from Amazfit to Strava.

Here what i do :

  • Unlink your Amazfit from Strava
  • Go to Zepp App
  • Go to profile (Top Right Button)
  • Choose Settings
  • Choose Workout Data Storage and Backup
  • Choose Route Data Storage Permissions
  • Select Allow Storage in the Cloud or Allow Temporary Storage in the Cloud
  • Link your Amazfit again to Strava.

Using this step, now my workout that sync to the Strava has the route.
Hope this can help you.