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Tilt on the draw Route feature for mobile

KevinWhiteTri
Shkhara

Hello. There is probably an easy way to do this, but I think there needs to be a button to change the view back to a direct overhead vs tilt. I live in a very flat place where the tilted view is never that interesting. However, I do draw a lot of routes on my phone. Sometimes the screen gets tilted and for the life of me I can’t get it back. If there was a button or if you tapped the compass twice it would be nice if this changed the tilt back. 

Thanks!

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @KevinWhiteTri
Sorry for the delay. If you are still having issues, please submit a support ticket and we will investigate further. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

5 REPLIES 5

Scout
Moderator Moderator
Moderator

Hey @KevinWhiteTri
Sorry for the delay. If you are still having issues, please submit a support ticket and we will investigate further. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jane
Moderator Moderator
Moderator

Hi @KevinWhiteTri 

Thanks so much for explaining that and sending the screenshot.  You're seeing that angle because you're in 3D mode.  To go back to 2D mode just select the 2D option you see on that map.

Let me know if that works for you.


Jane (she/her)
STRAVA | Community Hub Team

Ok I remember that 2D button and that’s what was driving me crazy. but look at this screenshot when you are drawing a route  I don’t see it  064EA4D7-1162-46D5-8099-26F0D4F65DE8.png

Jane
Moderator Moderator
Moderator

Hi @KevinWhiteTri 

Thanks for posting about this and great to hear you're using the Mobile App to create Routes.  I'm not exactly sure what you mean by "tilted view".  Could you elaborate a bit more on how you get to this tilted view?  Is it happening on the standard view, the satellite view or the hybrid view?  Thanks so much.


Jane (she/her)
STRAVA | Community Hub Team

Hi Jane, 

thanks for responding. I’ll attach an image to show what I mean. Basically instead of a top down view of a map. It’s switches to an angle view. But I can’t seem to get it back to top down. 

BB68E316-CAF6-4563-8576-11ECCDBDBDB4.png