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why isn't shoe mileage recording?

bitt3n
Mt. Kenya

This feature was working fine for years, but after I retired a few shoes and now have only a single default pair my mileage isn't getting added to them. I've tried resetting stats but it doesn't work. Is there anything else I can try?

1 ACCEPTED SOLUTION

Jane
Strava
Strava

Hi bitt3n,

Thanks for posting about the problem you're noticing with shoe mileage on your account.  If you haven't been able to resolve this, please submit a support ticket and we’ll be happy to investigate further.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Strava
Strava

Hi bitt3n,

Thanks for posting about the problem you're noticing with shoe mileage on your account.  If you haven't been able to resolve this, please submit a support ticket and we’ll be happy to investigate further.


Jane (she/her)
STRAVA | Community Hub Team

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