I appear to have lost all data on my iPhone, I’ve logged into my Strava account and it says that my account is a free even though I have a subscription and recently renewed it! I’ve had to re follow friends and today I uploaded some data and it shows that I have a new account??!! All my previous data still shows on my iPad apart from today’s activity! How do I restore everything back to my phone? It appears that a new account has been opened but I’ve done nothing to open one! Any ideas of what to do?
Answered
lost data on iphone
Best answer by Jana_S
Hi
it seems like you've accidentally created a duplicate account. If you're unable to log into the correct one on your iPhone, use the steps in this article to re-gain access:
+29Hi
it seems like you've accidentally created a duplicate account. If you're unable to log into the correct one on your iPhone, use the steps in this article to re-gain access:
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.