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Saya ingin meminta pengembalian dana sebesar Rp609.000 untuk langganan saya yang dibatalkan. Saya sebenarnya tidak berencana untuk melanjutkan langganan setelah masa uji coba gratis berakhir karena saya berlangganan hanya untuk mencoba aplikasi sambil jogging. Saya lupa membatalkan langganan sebelum masa uji coba gratis berakhir. Uang yang digunakan seharusnya untuk kebutuhan sehari-hari dan makan, jadi saya mohon maaf jika membuat Anda merasa tidak nyaman; saya harap Anda dapat memenuhi permintaan pengembalian dana saya. Terima kasih.

 

Google translate: 

I would like to request a refund of Rp609,000 for my canceled subscription. I didn't plan to continue my subscription after the free trial period ended because I subscribed only to try out the app while jogging. I forgot to cancel my subscription before the free trial period ended. The money was supposed to be used for daily expenses and food, so I apologize if it inconveniences you; I hope you can grant my refund request. Thank you.

 

 

Hi ​@mzkalh,

this community hub is a discussion forum of Strava users like yourself, we can't help with the refund here. You need to submit a ticket with Strava Support, here's how: 

 

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