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can i request a refund for a mistaken subscription charge on my account. I accidentally subscribed to a one-year plan, and the payment was auto-deducted without my notice. Unfortunately, I used my school allowance for this transaction, and I need it back as soon as possible because i have a trip coming up.

Hi ​@VikaVi, you need to file a support request, see 

 

I would advise getting the money for the trip from other sources because Strava will need a very long time to process your ticket.


Did you get your money back? 


Hi, can i get myoney back? I didnt intend to subscribe and i have'nt click your subscription, maybe accidentally subscribe while im walking. I need that money because it is my allowance for the whole week but it automatically paid your subscription. I want to refund my money ASAP because i cant live in here, i am far away with my family and i am only a student