Good day,
This is Kenneth Aban. I have a concern regarding my Strava account. I did not click or confirm any subscription this year, yet my bank account was charged for a one-year Strava subscription this happened today (September 26,2025)
I hope this issue can be addressed, as the amount charged is important for covering my medical expenses.
Thank you for your understanding
+29Hi
the subscription renews automatically unless cancelled, just like with other subscription services. Anyway, if you want to request a refund, you need to contact Strava Support. This community hub is a discussion forum of Strava users like yourself, we can't arrange the refund for you.
Here’s how to proceed:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
