I have not been able to access my month-old account. I was uploading some .fit files today and logged me out and I haven’t been able to log back in. It shows the following message on the app and on the PC it just says “please try again later”. I’m not sure what to do...password reset didn’t work and support seems to be taking longer to respond.
Thanks for any help.
Best answer by Jane
Thanks for your post. We are not able to provide any updates about Strava Support tickets on the Community Hub.
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
+29Thanks for your post. We are not able to provide any updates about Strava Support tickets on the Community Hub.
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
