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PLS I NEED REFUND

  • February 28, 2025
  • 1 reply
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Dear Strava Support Team/ Everyone please help me

 

I recently noticed that my Strava subscription was renewed for 1 year last February 17 , but I accidentally subscribed and did not intend to make this purchase.

 

Unfortunately, I am currently facing financial constraints and need these funds to cover my school fees. As a student, every bit helps, and I would truly appreciate your support in processing a refund.

 

I understand that Strava’s refund policy may have certain guidelines, but I kindly request an exception in this case. Please let me know if you need any additional details from my side.

 

Thank you for your time and understanding. I truly appreciate your help and look forward to your response

Best answer by Jane

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

 

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    Jane
    Community Manager
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    • JaneCommunity Manager
    • Community Manager
    • 3524 replies
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    • February 28, 2025

    Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

    If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

    Please click here for more information about the Support Process

     

    Jane (she/her) | STRAVA | Community Hub Team

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