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Answered

errore trasporto dati

  • March 25, 2025
  • 2 replies
  • 46 views

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Ciao a tutti,uso una app cannondale per le mie uscite in bici che funziona benissimo. 

Il problema nasce nel trasporto dati verso Strava,dove viene rilevato solo il punto di inizio e il punto di arrivo oppure una parte del percorso fatto. 

Come si può fare? 

Best answer by Jana_S

Hi, here's steps how to set up the syncing:

https://support.cannondale.com/hc/en-us/articles/11993972710295-How-do-I-connect-my-Strava-account-to-the-Cannondale-App
 

If you’ve set everything up and the activities are still not synced correctly, perhaps try checking with the Cannondale support team (you can reach out to Strava support too, but the waiting time is very long these days due to a backlog, even a month).

2 replies

Jana_S
Superuser
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  • Superuser
  • Answer
  • March 26, 2025

Hi, here's steps how to set up the syncing:

https://support.cannondale.com/hc/en-us/articles/11993972710295-How-do-I-connect-my-Strava-account-to-the-Cannondale-App
 

If you’ve set everything up and the activities are still not synced correctly, perhaps try checking with the Cannondale support team (you can reach out to Strava support too, but the waiting time is very long these days due to a backlog, even a month).


Lola
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  • Strava Alumni
  • March 27, 2025

@Aiolia81 - did this answer from ​Jana_S help? If so, mark it as the Best Answer so others can benefit too! ✅