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Return subscription value

  • September 11, 2024
  • 1 reply
  • 0 views
L

Today 11.09.2024 the amount corresponding to one year's subscription was withdrawn from my credit card.

I would like to cancel the subscription that has been extended and have the amount paid back.

what should i do for this?

Best answer by Scout

Hey @Liana24, 

Thanks for your post. Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out. Our team will get back to you as quickly as possible. Thank you for your patience!

If you have a similar question please submit a support ticket and we will investigate further.

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    Scout
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    • Scout
    • Strava Alumni
    • September 11, 2024

    Hey @Liana24, 

    Thanks for your post. Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out. Our team will get back to you as quickly as possible. Thank you for your patience!

    If you have a similar question please submit a support ticket and we will investigate further.

    Cheers,Scout (she/her)STRAVA | Community Hub Team

    Reply


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