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Bug in list of shoes


dethier1958
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When I added my new Saucony Endorphine Speed 3 to my list of shoes, Strava makes the s lower case. I have tried numerous different tricks to get it to make that letter upper case as it should be, but it always winds up going back to lower case!

For example, I tried renaming the shoe Endorphine PSpeed 3. That stays upper case. But when I remove the P the s goes to lower case. When I added a second space before Speed, then it worked. This does not happen with any of my other shoes.

It seems as if Strava has a list of shoe names that it tries to match and the Endorphine Speed 3 is typed with a lower case 's' in that list. The double space didn't match anything so it kept my spelling. If this is the case, that is a feature that should be removed. Just use what I type in.

Best answer by dethier1958

It should take about a minute for someone to correct that entry in the database. Surely you can do that.

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6 replies

Jane
Community Manager
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  • Community Manager
  • 3524 replies
  • March 31, 2023

Hello @dethier1958 

Thanks for posting about this.  When you enter shoes in the system, the capitalization and formatting will revert to the formatting in our database. Unfortunately, there isn't a way to adjust this at this point in time.

Sorry for the confusion!

 


dethier1958
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  • Author
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  • 4 replies
  • Answer
  • March 31, 2023

It should take about a minute for someone to correct that entry in the database. Surely you can do that.


mockee
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  • Hub Rookie
  • 8 replies
  • July 31, 2024

This issue has persisted, and I noticed that previous feedback has been archived. Why? This is clearly a bug! For example, the shoes name "Vaporfly 3 Volt" changes to "VaporFly 3 Volt" after saving, and "Novablast 3" changes to "NovaBlast 3". These are the official standard names. Please do not arbitrarily change the letters to uppercase!


zecanard
Superuser
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  • Superuser
  • 200 replies
  • September 13, 2024

The workaround for this is to use a different space character in the name of your shoes. Try using this one instead (between the periods):

..

If that doesn’t work, visit this page and copy the Punctuation Space character, which should be the width of a regular space. If your shoes don’t have a space in their name, but a dash, you can use an en-dash instead (⇧⌥- on a Mac keyboard; can’t remember on Windows).

Things do get more complicated for first-generation products that are made up of only letters, but Unicode is full of lookalike letters you might be able to sub-in.

Obviously, I too would prefer if Strava could fix the names in the database, but I guess that could result in a lot of overhead for them, especially if people become vocal in their disagreement of what the “official” name is.


dethier1958
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  • 4 replies
  • September 14, 2024

I already did something similar, using two spaces instead of one. I can't imagine it would be a "lot of overhead" to fix their list of shoes. More like 5-10 minutes work for one of their web developers.


mockee
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  • Hub Rookie
  • 8 replies
  • January 26, 2025

This bug has been bothering me since the first day I started using Strava. I know that those who don't care about correct spelling might think this is nitpicking, but I really hope that an app I use every day can get such an important feature right. It's clearly a bug.

 


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