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How long it take for rate limit request

  • February 23, 2023
  • 1 reply
  • 5 views
M
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Hello Strava team,

I sent a email rate limit request 2 days ago, but I still haven't received any responses from you. Please get back to me because we need to increase the limit urgenly.

Thank you so much

Best answer by Elliott

Hi there, 

Thanks for reaching out.

If you would like to provide us with your 4 digit ticket ID (#XXXX) we can take a look for you. 

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E
Community Manager
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  • ElliottCommunity Manager
  • Community Manager
  • February 28, 2023

Hi there, 

Thanks for reaching out.

If you would like to provide us with your 4 digit ticket ID (#XXXX) we can take a look for you. 

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