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Apple Watch SE issues


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I have an Apple Watch SE. ever since the new software was downloaded I have been having issues with Strava. It will not start my activity right away and sometimes it will crash and reload mid run.  Am I the only one with these issues?

Best answer by Scout

Hey @Cliff_Saunders,
Thanks for your post. We're going to escalate this over to our Support team so they can work with you to figure out what's going on. If you have a similar question please submit a support ticket and we will investigate further.

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2 replies

Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • October 31, 2023

Hey @Cliff_Saunders,
Thanks for your post. We're going to escalate this over to our Support team so they can work with you to figure out what's going on. If you have a similar question please submit a support ticket and we will investigate further.


Scout
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  • Strava Alumni
  • 1398 replies
  • December 7, 2023

Follow up from our Support Team: 
We aren't aware of any issues on the latest updates that would impact recording processes, nor can we reproduce that from our end using our own devices. Apple has some tips for re-calibrating the watch GPS here which may help: https://support.apple.com/en-us/HT204516 

If you have any further questions please submit a support ticket.


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