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Strava not updating my stats

  • November 3, 2023
  • 1 reply
  • 64 views

SiroFits
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After riding for 3 days for a solo ride of 800km I finally combined the 3 rides into one using the Fit Files Combine tool before uploading to Strava. To my disappointment the ride never got added to my club leaderboard. I let that slide but now it is still not counting as my longest ride yet. My longest ride is still at 525 km which is definitely 3 years ago. Here is the ride that won't count as a longest ride https://www.strava.com/activities/10086632519

I need help to make these work.

Best answer by Scout

Hey @SiroFits
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and figure out what is going on.

If you have a similar question please
submit a support ticket and we will investigate further.

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1 reply

Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • November 5, 2023

Hey @SiroFits
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and figure out what is going on.

If you have a similar question please
submit a support ticket and we will investigate further.


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